Shipping Policy
Thank you for purchasing from liviewbeauty.com. To help you better understand important information regarding order shipping, tracking, and delivery, please carefully review the shipping policy below. If you have any questions, please feel free to contact us at service@liviewbeauty.com at any time.
1. How Do I Track My Order?
Once your order has been shipped, we will send you a shipping confirmation email containing a unique tracking number associated with your order.
You can use this tracking number to check the real-time shipping status and current location of your package through the global tracking platform:
If you do not receive your shipping confirmation email within a reasonable timeframe, please check your spam or junk mail folder first. If you still cannot locate the email, please contact our customer service team for assistance.
2. How Are Shipping Fees Calculated?
To provide a simple and convenient shopping experience, Liview Beauty offers free shipping on all orders worldwide. There are no additional shipping fees or hidden charges.
Please note that shipping policies may be temporarily adjusted during special promotions or limited-time events. Any applicable shipping fees will be clearly displayed during checkout.
3. Which Countries and Regions Do You Ship To?
Currently, Liview Beauty provides worldwide shipping services and can deliver orders to most countries and regions around the world.
If your location is temporarily unavailable due to logistics restrictions or other shipping limitations, we will contact you via email or customer service after receiving your order to assist with order adjustments or provide alternative solutions.
For more information regarding shipping availability, please contact us at:
We will respond to your inquiry as soon as possible during business days.
4. How Do I Change My Shipping Address?
If you need to update the shipping address for your order, please submit your request by 11:00 PM Pacific Daylight Time (PDT, UTC-7) on the same day your order was placed.
Requests submitted after this deadline may not be processed if your order has already entered the shipping process.
To request an address change, please contact us at:
Please provide your order number and the correct shipping information. We will review and process your request as soon as possible.
5. Can My Shipping Address Be Different From My Billing Address?
Yes.
When placing an order, you may provide separate billing and shipping addresses. Our system supports shipping your order to an address different from the billing address.
Please ensure that your shipping address is complete and accurate to help prevent delivery delays or unsuccessful deliveries.
6. How Are Orders Scheduled for Shipment?
Orders are processed and shipped on business days (Monday through Friday, excluding public holidays).
Orders placed on business days will be processed and shipped as soon as possible after order confirmation. Orders placed on Saturdays, Sundays, or public holidays will be processed on the next available business day.
Actual shipping times may vary depending on order processing progress and logistics conditions.
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
If you have any questions regarding shipping during your shopping experience, please feel free to contact us: service@liviewbeauty.com
We are always here to assist you and provide the best possible shopping experience.